Our Protocol

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Health Guidelines:

Not every COVID-19 carrier is symptomatic, and we cannot completely eliminate risk. With that in mind, we have implemented the following safety guidelines to minimize any potential transmission of the novel coronavirus.

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All our volunteers confirm that they:

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• Have not traveled out of the country in the last 14 days

• Are not exhibiting any signs of compromised health (e.g. runny nose, cough, fever, etc.)

• Have not come in contact with someone who has tested positive for COVID-19 in the last 14 days 

• Have been practicing social distancing

 

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We ask our volunteers to wear gloves during deliveries, as well as recommend volunteers avoid touching unnecessary items and utilize a self-checkout option if available. Volunteers are additionally requested to take every CDC-approved safety precaution, including:

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• Washing hands frequently with soap and water for a minimum of 20 seconds or using hand sanitizer

• Refraining from touching their face after having been outside

• Sneezing or coughing into their elbow

• Practicing “social distancing” -- staying indoors, avoiding crowds, staying 6 feet away from other people if you have to go outside

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Delivery Protocol

Volunteers have little to no contact with the recipient upon delivery:

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• Delivery arrangements will be coordinated at the time of the request.  Our volunteers will place items at or near the doorstep.  Listen for a jingle on your telephone, a knock on the door or a ring of the doorbell!  Minimal to no contact is key!

• Payment types will be either Credit Card or Paypal. If payment cannot be made, let us know for further assistance.